Professional services
Definition
Project-based consulting
- AWS experts help you with a specific challenge, like cloud migration, architecture design, or security hardening.
- Once the project is complete, their involvement typically ends
- Offered directly by employees of AWS (and sometimes with other partners, because they can sell services in the AWS Marketplace)
Managed services
Definition
Ongoing operational support
- AWS manages certain parts of your infrastructure for you continuously, like handling incidents, monitoring performance, and optimizing costs
- let them do certain things for you